The Microsoft (VM) Virtual Machine is
required to view our 360º virtual tours.

If the virtual tour does not load on your computer, the most common cause is that the Microsoft (VM) Virtual Machine is not installed.

To determine if your web browser has the Microsoft VM installed and/or enabled, open the "Tools-->Internet Options" window and click on the Advanced tab to display all of your web browser settings. Scroll down this list to find a category with the heading "Microsoft VM". If this category exists, make sure the "JIT compiler for virtual machine enabled (requires restart)" checkbox is checked. If this box is not checked, check it then restart your browser and try the virtual tour again. If you do not find the "Microsoft VM" category heading within this list, you need to install the Microsoft VM.

Below is an example of what to look for outlined in red:



If you do not see the Microsoft VM category heading as illustrated above, read below to learn how to install the Microsoft VM on your machine.

It is most likely that your system already has the Microsoft VM on it if you are running any operating system other than Windows XP. If you have Windows XP and your computers manufacturer did not preinstall the Microsoft VM, or you did not download the Microsoft VM from Windows Update or http://www.microsoft.com prior to July 10, 2002 your system may not have the Microsoft VM on it. To get the Microsoft VM, you will need to install Windows XP SP1 or download the original Microsoft Virtual Machine using the link below.

Click here to download the original Microsoft Virtual Machine version 5.00.3805 (*Use This link first if your Virtual Tours fail to show)

Steps to install the Microsoft Virtual Machine:
  1. Download the file using one of the links above and save it to your hard drive.
  2. Once the file is on your hard drive, execute it and thus load the Virtual Machine.
  3. As the file begins execution, answer Yes to the License Agreement question and then once complete, re-boot your PC.
  4. Once the PC is re-booted you should be set to go.
If the above link fails, here are alternate links: